Refund policy

Due to the nature of fragrance decants, all sales are final. We do not accept returns or offer refunds once an order has been shipped. This policy is in place to ensure product safety, authenticity, and hygiene for all customers.

Refunds or replacements will only be issued in cases where your package arrives damaged or is confirmed lost in transit. If your order arrives broken or does not arrive at all, please contact us within a reasonable timeframe with clear photos and relevant details so we can review the issue. Once verified, we will work with you to resolve the problem as fairly and quickly as possible.